iTunes accounts hacked leading to unauthorized credit card charges

This happened to me last week also.

Happened to me although they got to charge my PayPal account. How will we users be reimbursed?

This happened to me today! 5 transactions yesterday and one today! Either iTunes or PayPal better cough up the lost money somehow. One or both are headed for a Class Action Lawsuit – way too many occurences are happening – you can read them online. If anyone has success or has been a victim, please post!

It just happened to me today!
I contacted bank, paypal and itunes.

So worried. I have almost $1000 of transaction on itunes.

This happened to me today. When I called Paypal they said it was a Glitch in their system and said that they have a team working on it and that all funds will be refunded. They didn’t give a time when, though. While I was on the phone waiting for them to finally come on the line another purchase was made! The date on the invoice through apple itunes was the 3rd! Today is the 2nd. Obviously we’re not in the same time zone. Whoever is doing it can go to hell.

*UPDATE* After speaking with Paypal again after being locked out of my account, the representative of the billing dept. investigating claimed she wouldn’t use the word glitch, and that somehow someone gained access to my itunes password, etc. agreed they are fraudulent, and that the funds would be returned ONCE processed. So I have to wait, and then contact my bank again after all is said and done to avoid fees from my bank. She advised me to stay on top of it as if I wasn’t already. btw, charges were still being made after I contacted the first time. I guess I was lucky I caught it early. Submitted each invoice with iTunes, contacted paypal, and bank. We’ll see how long this takes.

This happened to me today. Whoever this jerk is stole over $500 from me, makes me just sick. I contacted paypal immediatly and they were surprisingly helpful, acording to them the money should be refunded to me in no more than 2 business days. After this is all done and over with, I am cancelling my paypal and itunes accounts. I have done some googl’ing about this and this is a problem that has been happening to people since early july. cant believe its still happening to people. I sure hope this nightmare is over soon….

*UPDATE* Paypal has reversed the charges. APPLE has NOT returned my emails regarding the transactions and my account. I’m really disappointed in the level of service from APPLE. My bank (a military credit union) charged NSF fees for charges after they drained my account, and told me that they’d only refund me ONE of the fees even given the situation. Paypal reassured me that it’s illegal to charge fees for NSF in this situations, apparently not. Paypal has also placed a hold on ALL the transactions in my account, so the balance is still at $0, and I’m unable to return those funds to my account until the hold is lifted which takes a few days… probably by next week! So yea, no money all this week, and it’s looking like I’ll be paying fees on top of all of it.

If you haven’t already, and they’ve gone through your Paypal account, make sure that you log in and CANCEL the authorization with iTunes. Go to

MY ACCOUNT -> Profile -> MORE OPTIONS -> (under financial information) My preapproved payments

that’s where you can view your authorizations with online merchants.

The cancellation of authorization is immediate, so any charges that come through will not process. I did this and avoided extra fraudulent transactions. I had already spoken to paypal and itunes regarding this situation and neither one of them stopped the charges from continuing to be processed! Paypal didn’t even tell me about it, I just clicked around until I found it on my own. I hope this helps someone.

This happened to me this morning. I woke up to find four fraudulent charges from iTunes, one small one and several for forty some odd dollars, in my PayPal account, all within an hour or so of each other. I tried to contact iTunes, but could not find a number for them. Called PayPal and spoke with a rep who said these were direct debits from Apple through a “billing agreement” on file with them from 2006! I have a CC on file with iTunes, not my PayPal account, and they have been charging my CC for years for any purchases I made with them, not my PP account. I could not see any open “billing agreement” with Apple in my preapproved payments information, although I could see if for other vendors, going back as far as 2004, all of which have long since been canceled and no longer charge through. But, I saw nothing for an authorization to iTunes to do direct debit like that.

The PayPal rep said she could see them on her end and would cancel. While I was on the phone with her, one minute before the cancellation came through even, another $40-something charge appeared in my account from iTunes again! They got me for a total of $173.15, including the charge while I was on the phone with PP. Since she severed my ties with iTunes, not more charges have appeared today, thank goodness. I also went in and removed any payment information on file with Apple and changed my passwords for Apple and PayPal to be extra secure.

Someone better make me whole on these fraudulent charges or I will find and/or find someone to start a class action suit. This should be allowed to happen. PayPal says because it is a direct debit I may not win a dispute and, from everything I have been able to find online from all the people this is happening to over the past month, Apple says to take it up with PayPal. Dear God, someone better cover it. I can ill afford to lose this money right now.

Happened to me recently. The bastard also setup a wow subscription. I don’t even have an i-tunes account which means they got my info somehow and opened one up.

on 8-10-10 my itunes was hacked and I had $569.00 in charges. I called my bank, itunes, and im workimg on getting them to fix all mt cahrges. Itunes has really been helping me out.

Happened to me on Aug. 10-11–the charges were to my Paypal account. I sent an email to iTunes support and did get a response. The response implied that someone (like a family member) had made the unauthorized purchases. But no one in my family has an iPhone and all of the purchases were iPhone apps. Paypal is invesigating the charges.

This has happened to me this past weekend. There was a total of 12 transactions that I had to dispute…some came out of my bank account via paypal electronically and the rest were charged as a credit via paypal to my bank account. I made sure just in case paypal didn’t help me with the dispute, that I went to my bank and blocked my card as well as fill out a fraudulent affidavit. Then, just this evening another charge came through…that was the last straw. The rep I spoke with at Paypal could tell that I was pissed…so he immediately reversed it and canceled the “billing agreement” that I supposedly had with iTunes. So my next step is to call iTunes and see what they have to say.

This happened to me last night, while I was helplessly watching! First off, I don’t have an iphone or an ipad or even an ipod. But I did set up and itunes account back in 2005 becasue itune was preloaded on my computer. I had it linked it to my paypal account and I only used it a couple of times, but not since 2007. In fact, I didn’t even have itunes on my current computer.

Last night I got an email from paypal with a receipt for a small itunes purchase. Curious I looked to paypal to see what was up. While doing that, and asking family members if they were somehow doing something to cause the charge, ANOTHER email came, this time for $40-something. Now I’m scared. It’s after 10pm and I can’t get ahold of anyone at itunes or paypal and my attached checking account was being raped. Within 10 minutes 2 more emails come with a $20-something charge, and a $50-something charge. Panicked I tried to cancel my paypal acct and remove my funding sources, both unsuccessfully. I then went to my bank site and transfered all my money out of my checking account to a savings account and removed overdraft protection (just to keep from getting wiped out in fraudulent charges) then hit the internet in search of answers. All signs pointed to itunes so I downloaded it, found an old email with my user info, signed on and saw the fraudulent transactions. I immediately removed my financial info (by selecting “none” as the option), changed my password and user ID and held my breath. No more charges, hooray!

I filed a paypal claim and emailed itunes with the 4 transaction numbers. I don’t know what will happen now but I do know this…this is NOT a phishing scam, a easily hacked password, a computer virus or trojan or keylogger, a bad app, or anything else “user” related. I had nothing to do with Apple or itunes for several years but it happened anyway just because I had an account.

My account was hacked for 1500 with 15 charges of 150 each in mid-august. Unfortunately, my paypal account is directly linked to my bank account at Virginia Credit Union. I immediately called VACU, as the charges had not hit the account yet, generally an e-check takes a day or two to process. They informed me that they were unable to block the charges in any way, that closing my account and reopening would simply forward the charges to the new account. There was nothing I could do but send my 24 hour letter to itunes and open a dispute with paypal. The first 10 or so transactions were covered in my checking and the last 5 got hit with a $30 overdraft fee each. Paypal had refunded my $1500 within 2 days, it was excellent service. However so far No one has been willing to refund me the overdraft charges to my Virginia Credit Union checking account. VACU claims that because I authorized Paypal to connect to my checking account, they are legitimate charges. Paypal says they are not responsible for overdraft fees, and I would tend to agree. I do not know why my bank feels it is their right to make $150 off of obvious fraud. Why paypal should have to pay it and they should be able to profit from it. I was disgusted after 15 days on the phone with them, they finally this morning agreed to refund $75 dollars worth of the fees and told me that I should be extremely gracious for that.

I am looking for a new checking account after 10 years with my credit union.